Refund policy

At our store, we strive to provide high-quality products and excellent customer service. Please read our return and refund policy carefully before making a purchase.

### Returns

We have a **30-day return request period**, which means you must contact us within **30 days after receiving your item** if you experience any issue with your order.

**Please note that we do not accept returns or provide refunds for change of mind or customer preference.**

If you believe the product you received is **defective, damaged, or incorrect**, you must contact us within 30 days of receiving the item so we can review the issue.

To report a defective or incorrect item, please email us at **[landfzellc@gmail.com](mailto:landfzellc@gmail.com)** with:

• Your order number

• A description of the issue

• Clear photos of the product showing the defect or damage

If the issue is confirmed, we will provide instructions on how to proceed.

Return requests must be approved before sending any item back. Items sent back without prior authorization will **not be accepted**.

### Damaged, Defective, or Incorrect Items

Please inspect your order immediately upon delivery. If your item is **defective, damaged during shipping, or you received the wrong product**, contact us right away at **[landfzellc@gmail.com](mailto:landfzellc@gmail.com)**.

After reviewing the issue, we will determine the appropriate resolution.

### Refunds

**Refunds are not available for regular returns or change of mind.**

A **full refund will only be issued if the product is confirmed to be defective, damaged, or incorrect** and cannot be replaced.

If a refund is approved, it will be processed to your **original payment method within 10 business days** after the claim is reviewed and approved. Please note that banks or credit card providers may require additional time to process the refund.

If more than **15 business days** have passed since your refund was approved, please contact us at **[landfzellc@gmail.com](mailto:landfzellc@gmail.com)**.